(IT) Domino Administrator

Rate: Not Specified   Location: Perth, WA, AU   

As a Lotus Notes/Domino Administrator you will be providing support for our client’s key business enabling applications and services. The main area of focus for this role is the hands on support of Lotus Notes users and the administration and maintenance of an enterprise Domino environment. This role encompasses support for end users, Domino administration of complex environments and project related activities. Key Responsibilities: Monitoring and management incoming incidents to ensure SLAs are met Provide 2nd & 3rd level problem solving and problem “ownership” Validate and prioritise all received incidents Manage and maintain accountability for incidents through to resolution Invoke escalation procedures as required Document, update and adhere to all standard operating procedures as required Identify, propose and implement service improvement initiatives Carry out changes to the system during business hours and after hours The successful candidate:- Must have experience in maintaining a large Lotus Domino network, made up of multiple Domino Servers. The candidate must also be have an understanding of clustering principals and how to support Domino clusters Be proficient with installation and maintenance of the Domino server and Lotus Notes client software versions 6.5 and 8.X advantageous Good understanding of LAN/WAN architecture, Windows 2000/2003 operating environments IBM Certified System Administrator qualifications are highly desirable Knowledge of Blackberry devices is advantageous Good communication skills, must be a team player and should be prepared to work outside normal office hours Must have excellent Lotus Notes troubleshooting and problem resolution skills Personal Attributes Sought: Excellent customer service ethic Excellent communication skills Excellent interpersonal skills “Can do” attitude Ability to work as a team player and unsupervised Strong problem solving skills Ability to make timely decisions Apply now quoting 9258 Please quote Job Reference PERCPC_JS9258 when applying for this role.

	Rate:		Not Specified
	Type:		Permanent
	Location:		Perth, WA, AU
	Country:		Australia
	Contact:		Josh Copping
	Advertiser:		Candle ICT (Perth)
	Email:		Josh.Copping.84FB3.E3230@mail.jobserve.com
	Reference:		JSPERCPC_JS9258